Terms and Conditions

Welcome to the AWBMAKEUP website (hereinafter: “the website“) operated by AWBMAKEUP LTD (515260537) (hereinafter: “the Company“). The website serves as an online store to sell various products in the fields of makeup, cosmetics, skincare, lifestyle and more.

The Company enables its guests to enter the website and all its functions upon purchasing as well as make use of its content (hereinafter: “the customer“) under the terms described in the Terms of Service (hereinafter: “these Terms“).

For all inquiries or clarification of these Terms or in general, you may contact the Company’s customer service at any time via email: customerservice@awbmakeup.co.il.

By using this website the customer declares and warrants to the Company that the customer is of legal age to create a binding agreement and that the client takes full responsibility for the selection and use of this site.

These Terms form the legal basis for using the website. Your use of the website constitutes your agreement to the Terms of Service. If you do not agree with any of the Terms of Use and/or the Additional Terms on the Website, then you are requested to avoid any use of the Website of any kind.

The Company may, at its discretion and at any time, change these bylaws without the need for prior notice and subject to any law. In a situation where there is a conflict between what is said in an updated version of this policy, the updated version will be upheld.

The Company may, at any time, offer benefits and/or discounts and/or promotions on the website or through any other means of communication including social media networks and may, at any time, discontinue benefits and/or discounts and/or promotions or change them subject to law.

The Company will do everything in its power in order to ensure that the information displayed on the site is accurate and in the event of misinformation out of good faith, the Company will not be held accountable.

By using this website you agree that the jurisdiction in any legal case between the parties, in connection with the provisions of these bylaws and in general, is the local jurisdiction for the relevant courts of law in Tel Aviv.

Products offered onsite

The website offers for sale a selection of makeup, cosmetics, skincare, beauty, fragrance, lifestyle and related items (hereinafter: “the products“).

The images displayed on the website are for illustrative purposes only and there may be material differences between them and the actual product’s appearance.

To avoid doubt, th website is subject to existing inventory, the Company does not guarantee to hold inventory of all of its products at all times and there may be instances where a product will appear in the inventory when in fact it is not and the customer may not make a claim against the Company in such a case. Moreover, there will be variations in Company products from time to time.

All prices listed on the site are presented in new shekels (ILS) and include taxes, if applicable, but do not include shipping fees. The Company may at any time and at its discretion update and change the prices on the Website.

Sign-up and placing an order

In the event of purchasing through website, it is required to register and create an account, with this account you may perform various actions on the site. All details must be delivered correctly and accurately to enable the Company to make and deliver your order in the best and most efficient manner.

The Company warrants that the data you provide at the time of opening the account will only be stored in a website database and will not passed on to any third party except in cases where the details are transferred to a Company associated with the company and/or the delivery services for the purpose of delivering the products.

Upon registration to the website, you will be given the option to sign up to the Company mailing list, the customer that accepts and decides to cancel their subscription may do so at anytime by contacting the Company’s customer service.

You may select the products you want to purchase, add them to the shopping bag, view the shopping bag, and remove or add products from the shopping bag. When you are finished, proceed to the checkout screen.

Upon purchase completion, you will receive an email, which was entered during registration and an order confirmation containing the transaction details.

If such approval is not obtained, contact the Company’s customer service as soon as possible.

Supply and product transport

The Company will provide a fully paid order and all of its products are in stock.

Product delivery times refer only to business days, Sundays through Thursdays, not including holidays and holiday eves.

The order will be supplied in accordance to the details provided by the customer that were entered by the customer upon registration.

The order will be delivered through an external courier service.

Delivery times for the courier service are 7 business days from the order confirmation date and the payment is completed and provided until 17:00 of the same day, orders after that date, the delivery time will be calculated from the next business day (in case the delivery date expires when no business day is provided on the upcoming business day).

In an event where the customer is not home, the courier service provides the customer with the option to leave the package at the doorstep or electricity closet. In such a situation, the Company is not responsible for any damage and/or loss of any kind as a result of the delivery.

Shipping – The Company provides international shipping options via Israel Post.
EMS ($30) 2-3 day shipping, tracked with signature requirement upon delivery (everywhere).
ECO POST ($10) for the following countries:
Austria, Australia, Italy, Ireland, United States, Belgium, Brazil, United Kingdom, Germany, Denmark, South Korea, Netherlands, Hong Kong, Greece, Japan, Norway, Spain, Poland, Portugal, Finland, France, Canada, Sweden, Switzerland , Thailand, Russia

Shipping times: approximately 5-7 business day shipping; approx. 10-12 business days for orders to Australia and Hong Kong

Order Cancellation and Returns

The customer is allowed to cancel their order by emailing a cancellation notice to the Company’s customer service in accordance to the Consumer Protection Law in 1981 (hereinafter: “the law).

Order cancellation is within a 14-day timeframe (fourteen days) from the day of order placement or the day of order confirmation.

In the event that a cancellation notice is sent after the order is packaged and sent to the address provided by the customer, as long as they are in the cancellation period, the order will be canceled provided that the customer returns the items to the company at their expense in its original packaging and which were not used and/or in whole and/or without damage. In any event, the Company has the right to determine whether the products have been returned in its full and optimal condition and provided that they are returned together with the original purchase invoice.

Upon receipt at the Company of the products in full, the Company shall provide, in full, the customer a refund or cancellation of the transaction with the credit company without the shipping fee and deduction of a rate not exceeding 5% of the order amount or up to 100 NIS in accordance with the law.
We do not accept returned items that have been washed, used or appear to have been damaged by the customer. Items may only be returned if they have not been opened/have not been used.

The Company carries out various promotions in which it adds gifts without monetary value to orders in which case no refund will be given.

Intellectual Property and Copyright

The Website and all information in which the written content and images including graphics, design, illustrations, photographs, trademarks, and more are exclusively owned by the Company and protected by copyright law. It is strictly prohibited to copy and/or reproduce and/or disseminate and/or use the information and/or do any action and/or use, including self and/or commercial use, directly or indirectly, and all except in cases where the company has permitted this in writing.

Confidentiality and Privacy

The customers’ privacy is of utmost importance to the Company and guarantees to keep any information that it will pass on from its customers and take the usual precautions to do the same.

It is important to stress that said information is collected when you use the site from a number of sources such as but not limited to: information that you provide when you register for the site, information that accumulates as a result of using the site, placing orders, etc.

The information used is upheld by law and is intended for site management and management purposes such as for marketing, advertising, promotional purposes including by way of mailing, site improvement, user experience enhancement, content creation, product analytics and the like.

It should be noted that credit card information is not stored in the website’s database.

Customer Service

For details and additional inquiries, please contact AWBMAKEUP via email at: customerservice@awbmakeup.co.il